FREE deliveryof all orders over $99 (within NZ)

Customer Service

Ordering Information

When ordering we will inform you about our Terms and Conditions. All orders are processed secured with SSL128bit encryption. Credit card information is handled only within the secured and reliable PayPal environment. Incocare Ltd. does not ask for or store any credit card information.

If you have any questions about the ordering process or special inquiries, please do not hesitate to ring us on +64 (0)800 246 262 or send us an email to

We are available from Monday to Friday from 9:00 am to 4 pm.


To ensure your privacy all orders will be delivered in neutral packaging, with no sender name or indication of contents.

We automatically choose the most economic and affordable shipping option, depending on the volume of the order. Moreover we subsidy most of the freight options to fix the costs to maximum limit.

Privacy Policy

We will treat your personal information in accordance with the New Zealands Privacy Act 1993. We will not pass on your details to any third party and your personal data will be stored in New Zealand.
The information we have will be as accurate and as up to date as your last transaction with us.
You have the right as an individual to check the information that we hold about you, by e-mailing us and to request that we correct any errors in your personal information. If there are any mistakes or inaccuracies we will delete or correct it immediately.